BetNinja Casino for Players in Canada

Decision one: what to play

Our slots come from studios that include NetEnt and Microgaming. The lobby search accepts a game title or a studio name, and each game shows its rules, stake range and bonus features on its own screen before you spin. Live tables are streamed in real time by Evolution Gaming. Roulette, blackjack and baccarat are the core formats, and each table shows its betting limits before you sit down.
If you prefer sport, the sportsbook covers football, horse racing and other events. Odds change as the event develops, and your open bets are listed in the account with the stake and the possible return.

Decision two: how to pay

Currency

Players in Canada see amounts in CAD in our cashier. Deposits, stakes, bonuses and withdrawals are all in the same currency.

Methods

Visa, Mastercard, PayPal, Skrill and bank transfer are in the cashier. Minimum and maximum amounts belong to each method and are shown before you confirm. Withdrawals go back to the method that funded the account wherever possible.

The name rule

The card, wallet or bank account must be in your own name. A payment tied to someone else’s name is held for review.

Decision three: whether to take an offer

Before you accept an offer, check five points:

• the wagering requirement and its base amount;
• the validity period;
• which games count, and by how much;
• the maximum stake while the bonus is active;
• whether the offer fits your budget and your time.

Decision four: when to verify

We ask for identity and address documents, and proof of the payment method, before a first withdrawal and when activity changes. Sending documents early means a first withdrawal does not wait for a review that could have been done in advance. A government photo identity document and a recent bill or bank statement showing your address are the usual documents.

Before a first withdrawal

Identity, address and payment method are checked, so that the money reaches the right person.

When activity changes

A new payment method or an unusual transaction can lead us to ask for a further document.

Decision five: where to play

The site adjusts to a phone screen and holds the lobby, cashier and sportsbook. Apps for iOS and Android are also offered. Your balance, history and limits belong to the account and are the same on each device.

Decision six: how to stay in control

Set a deposit limit before your first deposit. Limits are set in your account, and changes follow the rules shown there. You can also take a time-out or exclude yourself. If gambling stops being a pastime, ConnexOntario offers free and confidential support to people in Ontario, and other provinces run their own services. Many Canadian players find it useful to ask their bank about a gambling block on a card.

Before you deposit

Set a deposit limit first, while you are not in the middle of a session.

When you need a pause

A time-out or self-exclusion can be started from your account area.

How we describe offers

An offer is never shown without its conditions. Every figure that draws attention is accompanied by the requirement that follows it. We do this on purpose: a player who knows the wagering requirement before depositing makes a better decision than one who finds it afterwards.

What the fact sheet does not say

The sheet gives no figures for offers or processing times, because both depend on the terms shown in your account and on the method you use.

Reaching our support team

Questions about offers, documents or payments reach our support team through live chat, or in writing at [email protected]. Players in Ontario who want to talk about their own gambling can call ConnexOntario, which is free and confidential.

FAQ – BetNinja