BetNinja on Your Phone: A First-Launch Settings Checklist

One balance, two ways in

We offer BetNinja in a browser that adapts to the phone screen, and as apps for iOS and Android. Both open the same account. The balance, the bet history, the active bonus and the limits do not belong to the device, so a limit set in the app also applies in the browser, and the reverse.
Choose the browser if you play rarely or share a phone. Choose the app if you open the casino often and want it on the home screen.
Both ways of access share:

• the same balance;
• the same bet history;
• the same bonus status;
• the same limits.

Where the app is available

The BetNinja app is available in the App Store for iPhone and in the store on Android phones, and the browser version works on any phone. When you first sign in, review the settings in the table before you deposit. Files offered through messages, adverts or unknown pages are not ours.

What you find on the screens

The lobby holds slots and live tables, searchable by title or by studio. The sports tab carries football and horse racing with pre-match and in-play markets. The cashier is where deposits and withdrawals take place, and the account area holds the history, the verification status and the responsible play tools.
Live tables stream video, so they depend on the quality of the connection. A mobile data signal that fluctuates can interrupt a stream, while a wireless network at home is generally steadier. If a round is in progress when the connection drops, the result is determined by the game server and appears in your history after you reconnect.

Keeping the device ready

Install system updates when they appear, because outdated systems are the first to lose compatibility. Free some storage space before updating the app. Close other heavy applications while a live table is running. Turn off a virtual private network if the app refuses to load, since location checks can fail when your connection appears elsewhere.

Before you open a live table

Check these points first:

• the connection is steady;
• other heavy applications are closed;
• the betting limits shown at the table suit your plan;
• you know how long you intend to play.

When to use the browser instead of the app

There are situations where the browser version is the better choice. A phone with little free storage may not hold the app. A device that is shared with family members is safer if nothing is saved on it. A tablet or a computer gives a larger view of the sportsbook, where several markets may be compared at once. In each case you sign in with the same details, and the same limits and history apply.
The browser is the better choice when:

• storage on the phone is limited;
• the device is shared;
• you want a larger view of the sportsbook.

What installation leaves untouched

Installing the app does not alter your verification status, your bonus conditions or your payment methods. A document uploaded through the app is the same as one uploaded in the browser. A withdrawal requested in the app is subject to the same checks and the same name rule as any other. Treat the app as another door to one account and not as a separate service with separate rules.
Installing the app does not change:

• your verification status;
• your bonus terms;
• your payment methods.

Notifications and privacy

For notifications:

• keep security notices on;
• decide about promotions in the account settings;
• switch off lock-screen previews on shared phones.

Problems and support

If the app does not open after an update, restart the phone and try again. If a screen does not load, check the connection. For account questions that the screens do not answer, write to [email protected] or open live chat from the account area, and tell us the phone model and system version so that we can respond precisely.

BetNinja FAQ